For Applicants in South Africa

Please call 0044 208 082 4743 between 8am and 5pm Monday to Friday.

There is a charge for this call and you will be required to give your credit card details.

For Customers with hearing difficulties, a Textphone service is available by contacting 0044 1750 725368

For more information on contacting us

Please click here

Complaints/Feedback

Please send to: Passport services

All complaints will be acknowledged within 1 working day.

Applicants in Angola, Botswana, Lesotho, Malawi, Mauritius, Namibia, Zambia, Zimbabwe should click onto the relevant website, for passport information contact details